Digital Pharmacy Governance & Evidence

Show how regulatory changes are put into practice in your online pharmacy.

ChangeProof Rx is being developed to help pharmacy teams trace a regulatory update to the procedure, consultation rule, website page or partner check that implements it, and gather dated evidence for inspection.

See how it works
GPhC Standards Alignment
Dated Snapshots & Drift Alerts
Superintendent Sign-off Chain
Example Record

Illustrative evidence record

Fictional demonstration data for illustration only — not a live regulatory alert or legal guidance.

Source change GPhC Guidance Update

Guidance on online prescribing transparency is updated.

Ref: GPhC-2024-TRP • Published: 02 Sep 2024
Obligation Reviewer Approved

A reviewer identifies which prescriber details the pharmacy needs to display.

Assigned: Clinical Review Lead • Approved: 05 Sep 2024
Control Live Web & Partner Check

The digital team updates the relevant product page. The prescribing partner confirms its details.

SOP: Clause 4.2 • Partner Ref: PRT-CLINIC-90
Evidence Dated Capture & Sign-Off

A dated page capture and the superintendent’s sign-off are linked to the change.

Hash: SHA-256 (e8b7c3...) • Timestamp: 14 Sep 2024 16:42 UTC
Status: Verified & Linked
Audit timestamp: 14/09/2024 16:42 UTC
About ChangeProof Rx

The governance gap in digital pharmacy practice

Bridging the critical disconnect between published regulatory updates, internal operating procedures, and patient-facing digital journeys.

The Governance Disconnect

The practical compliance problem

A pharmacy can receive a regulatory update, revise a standard operating procedure (SOP) and still struggle to show what patients actually saw online when the change took effect. The SOP, questionnaire, website and prescribing-partner records may each have a different owner.

When regulators or inspectors ask for historical verification, compliance teams often face fragmented files, untracked website edits and disparate communications across external prescribing partners.

Structured Governance Trail

The four records at the centre of the plan

ChangeProof Rx structures compliance into four interconnected, tamper-evident records to ensure unbroken auditability from statutory publication to digital proof:

Source change
Obligation
Control
Evidence
Source change A source change records what was published.
Obligation An obligation records a qualified reviewer’s interpretation for the pharmacy’s business model.
Control A control identifies the specific clause, rule, page or partner check that implements the obligation.
Evidence Evidence shows what was implemented, when it was checked and who approved it.
Founder Profile

Keerthi Pasam

Founder, ChangeProof Rx • MA in International Relations (Coventry University)

Keerthi Pasam is the founder behind ChangeProof Rx. She holds an MA in International Relations from Coventry University. At HeliosX, she built a regulatory monitoring tracker covering six or more international markets and prepared weekly policy briefings for senior leadership. ChangeProof Rx applies that experience to a practical pharmacy question: when guidance changes, how can a team show what it changed in response?

Professional Clinical Governance Boundary

In the planned ChangeProof Rx service, pharmacy interpretation and professional regulatory review are conducted exclusively by qualified reviewers. Keerthi provides operational tracking and product leadership; professional clinical oversight is retained by registered pharmacy professionals and each operator’s superintendent pharmacist.

Platform Architecture

Five modules, from regulatory monitoring to evidence.

A modular software system built to transform regulatory notifications into verifiable operational controls and ready-to-inspect audit binders.

01
Planned Initial Release

Regulatory Radar

Monitors relevant publications from the GPhC, MHRA, CQC, ASA, ICO, legislation.gov.uk and professional bodies. Classifies updates by medicine category, business model, geography and urgency so compliance leads can identify relevant changes.

What the user does: Configures pharmacy operating parameters and reviews filtered, urgency-scored regulatory alerts.
Result produced: Classified regulatory event record with source citation, relevance score and triage routing.
02
Planned Initial Release

Obligation Graph

Breaks a relevant publication into specific obligations. Records the source, interpretation, named reviewer and version history so the superintendent can see what applied on a particular date. Language-model assistance may draft an interpretation. A qualified human reviewer must approve it.

What the user does: Reviews AI-drafted interpretations and signs off itemised obligations with a qualified human reviewer.
Result produced: Versioned obligation records tied to named reviewers, effective dates and specific pharmacy operations.
03
Planned Initial Release

Control Map

Links each obligation to a specific SOP clause, consultation questionnaire rule, website page, prescribing-partner check or contract term. An unmapped obligation becomes a task with an owner and due date.

What the user does: Maps obligations directly to existing procedures, digital assets and contracts, or assigns gap tasks.
Result produced: Comprehensive control mapping register with designated clause links, task owners and due dates.
04
Roadmap Development

Journey Evidence Capture

Captures dated snapshots of authorised product pages and consultation journeys. Checks disclosures, preserves evidence of the approved version and flags later changes that need another review.

What the user does: Schedules automated captures of live consultation flows and authorises verified baseline snapshots.
Result produced: Cryptographically dated visual records, disclosure audit logs and automated drift review alerts.
05
Roadmap Development

Partner Assurance

Helps pharmacy owners request evidence from third-party prescribing services, track deadlines, escalate overdue requests and link responses to the relevant obligations.

What the user does: Issues structured assurance requests to prescribing partners and monitors external compliance deadlines.
Result produced: Partner evidence log, escalation audit trails and validated prescriber compliance confirmations.
Separate Optional Professional Service

Readiness Review

An annual or pre-inspection review by a registered pharmacist associate, using the pharmacy’s evidence to produce a gap report.

Delivered independently of software onboarding to provide superintendent pharmacists with expert clinical governance assurance ahead of scheduled or unannounced GPhC inspections.

Three Principal Platform Outputs

Tailored Weekly Regulatory Briefing

A weekly regulatory briefing tailored to the operator, filtering out irrelevant statutory notices and highlighting changes directly affecting the pharmacy’s clinical formularies and digital workflows.

Obligations & Evidence Dashboard

A dashboard showing the status of obligations and evidence, providing superintendents and compliance officers with real-time visibility into mapped controls, outstanding reviews and pending renewals.

Exportable Inspection Pack

An exportable inspection pack organised by GPhC standard and regulatory change, instantly generating indexed, dated documentation for regulatory inspectors and clinical governance committees.

Product Roadmap & Current Availability

ChangeProof Rx is currently in active development. The planned initial release focuses on Regulatory Radar, Obligation Graph, Control Map and evidence-pack export. Journey Evidence Capture, drift alerts and the Partner Assurance portal follow in the roadmap. Group dashboards and integrations are later developments. Platform previews displayed on this site reflect planned software architecture.

Operating Lifecycle

From a published change to an inspection evidence pack.

An end-to-end eight-step governance lifecycle ensuring every regulatory development is traceable to clinical controls and dated proof.

  1. Step 1

    Detect

    Regulatory Radar identifies a new or revised publication.

  2. Step 2

    Classify

    The update is tagged by source, medicine category, operating model and urgency.

  3. Step 3

    Interpret

    A qualified reviewer approves the draft interpretation and records the obligations it creates.

  4. Step 4

    Map

    The team links each obligation to existing controls and assigns any gaps to named owners with due dates.

  5. Step 5

    Implement

    Owners update procedures, questionnaire logic, website content or partner agreements and attach supporting evidence.

  6. Step 6

    Verify

    The team checks the live journey and partner evidence. The superintendent records sign-off.

  7. Step 7

    Monitor

    Scheduled checks flag changes to previously approved pages or journeys.

  8. Step 8

    Report

    The linked records become weekly briefings, board summaries and inspection evidence packs.

Workflow In Action Illustrative Prescribing Partner Scenario

Practical Scenario: Prescribing Partner Transparency Update

A pharmacy updates a product page after its prescribing partner confirms new details. The team links the partner’s confirmation, the revised page capture and the superintendent’s approval to the original obligation. If a later website edit removes the disclosure, the planned monitoring feature flags the page for review.

Investment & Subscriptions

Market pricing

Illustrative pricing from the ChangeProof Rx business plan. The proposed subscription depends on your pharmacy’s operating model.

Independent Model

Essentials

For a single-premises online pharmacy.

£350
per month per premises
Integrated Operations

Professional

For operators working with prescribing partners and managing multiple medicine categories.

£750
per month per premises
Multi-Brand Architecture

Group

For multi-brand pharmacy groups.

£1,200
per month
plus £300 per additional brand

Additional Commercial Offerings

Professional Service

Readiness Review

£2,500–£6,000 per review

Available to operators across all subscription tiers and to new entrants.

Specialist Licence

Consultant Licence

£400 per month per consultant seat

Intended for regulatory consultants supporting pharmacy clients.

Billing note: The plan proposes annual subscription contracts, invoiced monthly or annually, with a discount for annual prepayment.

Governance & Operations

Frequently asked questions

Direct answers regarding platform governance, clinical scope, integration with existing SOPs and prototype testing.

Who is ChangeProof Rx designed for?

The initial focus is online and distance-selling pharmacies, particularly superintendent pharmacists, owners and compliance leads. The plan also addresses multi-brand groups, prescribing partners and regulatory consultants supporting several pharmacy clients.

Can we use our existing SOPs?

Yes. The proposed Control Map links an obligation to a specific clause in an existing SOP. The pharmacy can connect that clause to the questionnaire rule, webpage or partner evidence used to implement it.

Who approves regulatory interpretations?

Language-model assistance can prepare a draft from public source material. A named, qualified human reviewer approves the interpretation. The superintendent pharmacist retains professional responsibility for the pharmacy’s decisions.

What happens if a webpage changes after sign-off?

The planned Journey Evidence Capture module compares an authorised page with its approved version. A change triggers a review so the team can assess its significance and record any action taken.

What would an inspection evidence pack contain?

The pack brings together the source change, approved interpretation, mapped controls, supporting evidence and dated sign-offs. Records can be organised by GPhC standard and by regulatory change.

Is the Readiness Review part of the subscription price?

The business plan prices it separately at £2,500–£6,000 per review. A pharmacist associate reviews the available evidence and produces a gap report.

What happens when I complete the pilot form?

This landing-page prototype saves the request in this browser on this device. It does not transmit the details to the ChangeProof Rx team or create a booking.

Request a Pilot

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